DNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals; PeekabooTM Early Gender DNA Test for expecting mothers; SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area. DDC is part of Eurofins, a global scientific company with over 800 laboratories in 50 countries and more than 50,000 employees.
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Contact Center Agent exemplifies DDC’s commitment to excellence by providing an exceptional
experience to anyone they interact with. A successful Contact Center Agent is genuinely excited about
helping people. They are passionate about communicating in a professional manner with warmth, empathy, and
patience through multiple platforms. They are skilled listeners, maintaining the strictest confidentiality, while being engaging, proactive, and solution oriented.
This position offers the opportunity to work from home after completing 90 days of in-office training and meeting the required performance metrics.
Essential Duties & Responsibilities
Physical Requirements
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What we offer:
Eurofins USA Clinical Diagnostics is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
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