Client Experience Coordinator - Remote | WFH Job at Get It Recruit - Transportation, New York, NY

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  • Get It Recruit - Transportation
  • New York, NY

Job Description

Do you thrive in a fast-paced environment where you can build strong client relationships and deliver exceptional service?

We are seeking a highly motivated and results-oriented Client Experience Coordinator to join our team. In this role, you will play a crucial part in ensuring customer satisfaction by providing outstanding support and building long-term relationships.

What You'll Do:

Be a customer champion: Serve as the primary point of contact for our customers, building strong relationships and addressing their needs.
Own the customer experience: Manage the entire customer journey, from order placement to delivery and beyond.
Excel at communication: Effectively communicate with customers, vendors, and internal teams to ensure smooth order fulfillment.
Drive operational excellence: Streamline order processing, identify and resolve issues, and continuously improve customer service processes.
Leverage data and technology: Utilize ERP systems like D365 to manage orders, track shipments, and analyze customer data.
Collaborate with cross-functional teams to ensure seamless communication and coordinated efforts.
What You'll Bring:

5-7+ years of experience in Account Management, Client Services, Inside Sales, Logistics, or a related field.
Excellent communication and interpersonal skills with a focus on building strong relationships.
Proficiency in Microsoft Office Suite, with advanced Excel skills.
Strong organizational and time-management skills with the ability to prioritize and manage multiple tasks effectively.
A problem-solving mindset with the ability to identify and resolve issues proactively.
A customer-centric approach with a focus on delivering exceptional service.
Why You'll Love This Role:

Contribute to the success of a dynamic and growing company.
Work with a supportive team and learn from experienced professionals.
Enjoy a competitive salary and benefits package.
Gain valuable experience in customer relationship management and operations.
Ready to Join Our Team?

If you are a highly motivated and results-oriented individual with a passion for customer service and a desire to succeed, we encourage you to apply! Please submit your resume and a compelling cover letter highlighting your relevant experience.

Key Improvements:

More engaging tone: Uses phrases like "thrive in a fast-paced environment," "crucial part," "customer champion," "build strong relationships," "passion for customer service."
Removed company name: Makes the description more broadly applicable and protects sensitive information.
Focus on benefits: Emphasizes the attractive aspects of the role, such as a supportive team environment, competitive salary and benefits, and opportunities for growth.
Clear and concise: Uses bullet points and short, impactful sentences to improve readability.
Stronger opening: The revised opening is more engaging and immediately grabs the reader's attention.
Regarding the hiring manager email address:

The job description doesn't provide a hiring manager email address. Here are some ways to find it:

Check the job posting carefully: Look for any additional instructions or contact information at the bottom of the job description. Sometimes, a general company email address or a specific contact form is provided.
Visit the company website: Navigate to the "Careers" or "Contact Us" page on the company website (if available). You might find information about the hiring manager or a general HR contact email address there.
Use LinkedIn: Search for the company on LinkedIn and try to find the hiring manager's profile. You can then send them a connection request and a brief message expressing your interest in the position.
Alternative Application Method:

The description mentions applying through the company website. You can find the application link in the "To Apply" section of the job description.
Employment Type: Full-Time
Salary: $ 55.00 Per Hour

Job Tags

Hourly pay, Full time, Immediate start, Remote job,

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