Job Description

Summary

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Responsibilities

• Implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care communication systems and events, team retention and recognition, onboarding systems for new agents and staff, and referrals. 
• Assist as needed in creating and refining the systems of other departments, including but not limited to customer service, lead generation, agent recruiting, and tracking. 
• Maintains the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity. 
• Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions. 
• Commit to weekly 1:1 coaching sessions and trainings. 
• Become familiar with PLACE Technology.

Qualifications

• 2+ years’ operations experience 
• Strong organizational skills and pays strict attention to details
• Proactive servant leader who is willing to do whatever it takes 
• Skilled at protecting time and resources of leaders and team members
• Exemplifies a team player who demonstrates extreme ownership 
• Strong positive and direct written and verbal communication skills
• Creative problem solver who can follow existing processes and create new ones
• Experience with Google Apps for Business

About-our-team

We are powered by PLACE, a broker-agnostic business services and technology platform transforming the industry for top agents and their customers. Join and gain in-house marketing and design services, daily live professional development opportunities, superior technology that eliminates up to 75% of daily tasks, and more. We invest in your future by providing opportunities for personal and professional growth, so you can dream bigger while gaining exponential leverage and success within our powered by PLACE team.

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