Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

UlF5NmtCUWJHTUZxbGZYUFJqa3d4NGdN
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Gateway Foundation Inc

SUBSTANCE USE COUNSELOR- BOWLING GREEN, MO Job at Gateway Foundation Inc

 ...Performing case management and contributing to client care monitoring Other duties as assigned Job Requirements: ~ Bachelors degree in psychology, counseling, social work or a related field a plus (High School diploma or equivalent required)~6 months of previous... 

Vensure Employer Solutions

Truck Owner Operator - TX - On Site Job at Vensure Employer Solutions

 ...smooth operations, we are looking to expand our team with Skilled Owner-Operators who value flexibility and professionalism. Position...  ...and customers to ensure seamless service. Perform basic truck maintenance and troubleshoot minor mechanicalissues when necessary... 

Allied Universal

Security Officer Unarmed - Vehicle Patrol Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you...  ...and are seeking to fill the position** **for: Security Officer Unarmed - Vehicle Patrol**+ **Full - Time**+ **Afternoon Available Shifts**+ **... 

IQVIA

Director, Business Development - Bioanalytical Services Job at IQVIA

 ...We are seeking a Director, Business Development - Bioanalytical Services to join IQVIA Laboratories business in a remote position. We hire passionate innovators...  .... Working with operations and functional managers to identify sales team and preparing and leading the... 

Meijer

Store Director - North Wisconsin Job at Meijer

Store Director - North Wisconsin Location Appleton, WI : As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining...