Job Description

Field Service Technician UPS/Switchgear

SUMMARY:

We are hiring a Field Service Technicians on behalf of an electrical testing and service company with a strong focus in the data center space. This person should have a Journeyman Electrical License and preferably be based in Texas, Georgia, or South Carolina but anywhere in the SE is acceptable. This role involves traveling within the Texas and Southeast regions to provide technical support, including UPS systems and generator installations and testing, at customer sites like data centers and manufacturing facilities. Compensation for this role is up to a $105K base + bonus.

BASIC FUNCTIONS:
The Field Service Technician is responsible for providing project management support throughout all stages of the project lifecycle. This includes scheduling and coordinating onsite activities from initial assessments through to the final Integrated Systems Testing (IST). The Field Service Technician works closely with the Service team, Project team, Accounting, Logistics, and Estimating to ensure all projects are executed to the highest quality standards and comply with applicable regulations.

GENERAL RESPONSIBILITIES:

• Perform equipment testing and maintenance on UPSs, ATSs, Battery Cabinets, PDUs, generators, and other electrical gear.
• Perform minor preventive maintenance (PM) on generators, ATSs, UPSs, DC plants, and other critical equipment.
• Assist with minor repairs/installations in the office and warehouse.
• Assist with onsite supervision during equipment replacement/installation at customer facilities as needed.
• Other duties as required.
• Assist the Director of Service in creating project schedules, including equipment delivery, electrical subcontractor work, and startup/testing activities.
• Maintain weekly schedules to ensure project milestones are met.
• Coordinate onsite efforts, including directing electrical subcontractor work, resolving field issues, and ensuring compliance with relevant codes and regulations.
• Perform pre-job site visits to collect data for developing estimates and scopes of work.
• Review electrical plans and designs for technical accuracy, identifying discrepancies or risks. Work with estimating to create alternative solutions when necessary.
• Supervise the startup and/or commissioning of company-supplied equipment.
• Plan, conduct, and document Integrated Systems Testing (IST) for company-supplied equipment.
• Ensure all installations meet applicable standards.
• Assist Logistics with scheduling equipment testing and ensure the safety of personnel during testing.
• Document testing activities properly, including reporting on batteries and ensuring their charging as needed.
• Provide onsite support and troubleshooting during commissioning (CX) activities at customer facilities.

SCHEDULE:
This is an exempt position with a typical work schedule of Monday through Friday, 8:00 AM to 5:00 PM. However, the actual schedule may vary based on project needs, and the individual in this role may be required to work early mornings, evenings, or weekends. Travel to various locations across the country is required.

PHYSICAL REQUIREMENTS:

• Ability to lift materials up to 50 pounds occasionally.
• Ability to bend, crouch, and reach continuously while performing job tasks.
• Ability to remain seated for extended periods.
• Dexterity for typing, operating a computer, and performing filing and office tasks with attention to detail.
• Ability to spend significant time reading on paper and on a computer.

EXPECTATIONS:
The ideal candidate will have or be able to demonstrate:

• Ability to handle highly confidential materials and maintain discretion.
• Strong decision-making skills and the ability to maintain data integrity and confidentiality.
• Analytical thinking to support decision-making, collaboration, and operational improvements.
• Strong interpersonal skills to foster collaboration, implement best practices, and maintain positive working relationships.
• The ability to prioritize tasks, meet deadlines, and handle multiple assignments effectively.
• Self-motivation and a commitment to staying current with emerging technologies.
• Effective communication skills, both written and oral, with the ability to explain technical information clearly and diplomatically.
• Ability to accept feedback and corrections professionally, and engage in professional development as required.
• A commitment to maintaining professionalism and fostering positive relationships with colleagues and customers.
• Strong adherence to company policies and procedures.

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruiting services to the nation’s equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.

Welcome to Bemana and we look forward to getting to know more about you.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we’ll send you a check if they get hired. Terms & conditions apply.

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