Job Description

The Data Integration Specialist uses a consultative approach to collaborate with K-12 clients, understanding their specific data challenges and proposing standardized, scalable data requirements for Finalsite products and solutions. This position is critical in aligning data integration activities with client goals and improving the overall user experience of Finalsite solutions.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

• Use a consultative approach to engage with K-12 educators, administrators, and IT professionals to understand their data needs and guide them toward data-driven solutions.

• Collaborate with clients to define data elements, relationships, and structures, ensuring these align with Finalsite's solutions and the institution's educational goals.

• Recommend and develop repeatable, scalable data mapping strategies to ensure data consistency and accuracy across client platforms.

• Proactively identify potential data integration challenges and offer consultative solutions, including recommending alternative integration strategies when needed.

• Map data from various sources such as student information systems and HR systems.

• Conduct client data verification meetings and implement checks throughout the process to ensure the integrity and accuracy of the integrated data.

• Maintain close communication with clients to keep projects on schedule, providing clear, consultative updates on progress and resolution of any issues.

• Attend and participate in routine integration team meetings,

• Coordinate with cross-functional teams to achieve project goals.

• Document data integration processes, procedures, and best practices.

• Keep up-to-date with the latest trends and technologies in data integration, education technology, and data privacy regulations.

• Partner closely with the Product Team to provide client feedback, escalate issues, and advocate for continuous improvements to the data integration process.

• Strengthen the Finalsite brand by exhibiting excellence in product knowledge and customer service.

Other Functions:

• Assist with Data Support tickets in the event of extraordinarily high volume.

QUALIFICATIONS AND SKILLS

• Associate’s or Bachelor’s degree preferred.

• At least two years of experience in a customer-facing role.

• At least two years of related experience in Information Technology or related fields.

• Experience in scripting or web development (SQL, Ruby on Rails, XSL is a plus).

• Working knowledge of Windows and UNIX basic administration

• Working knowledge of the Python programming and various scripting languages

• Understanding of network protocols such as: FTP, SFTP.

• Experience working with education-based SIS/MIS providers preferred (Powerschool, Blackbaud, Aeries, Infinite Campus, etc.).

• Working knowledge of Git, or similar source code repository.

• Understanding of SAML and LDAP.

• Experience with transfer and manipulation of files in the SFTP/FTP servers.

• Prior customer service or technical support experience is a plus.

• Exceptional English communication skills, both spoken and written, and strong analytical and consultative abilities. CEFR Level B2 and above.

• Work Eastern time zone hours. UTC/GMT -4 hours and UTC/GMT -5 hours.

• Demonstrated time management and prioritization skills and the ability to manage expectations effectively when handling multiple assignments simultaneously with competing deadlines.

• Exceptional attention to detail, excellent work ethic and drive, great interpersonal skills, team-oriented, and demonstrated problem-solving skills.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.

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