Job Description
We’re looking for an enthusiastic, highly-motivated SPANISH and ENGLISH speaking customer service representative to provide an excellent experience to our customers in our Omaha office.
Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities:
• Answering the multi-line telephones system: offer water and coffee to the client
• Assisting Paralegals/attorneys making copies
• Daily run to Omaha Police Department to retrieve police records.
• Kipping track of all incoming faxes
• Kipping track of incoming email
• Kipping track of invoices via email and or faxes
• Keeping track of physical mail: scan and save in clients files
• Keeping rack of all the appointments
• Scheduling appointments for the attorneys and paralegals
• Receive payments from clients: document payments on Case Peers and notify the book keeper/accountants
• Interpret and translate for the clients
• Log the mail at the end of the day.
• Prepare envelopes for mailing office expenses
• Update office staff list and extension numbers
Qualifications:
• Experience working in a customer-oriented atmosphere
• High school diploma, G.E.D. or equivalent
• Must possess exemplary interpersonal skills, communication skills, and active listening skills
• Must be fully bilingual in Spanish and English
• Punctuality
• Friendly and caring
• Professional with providers and client
About Company:
At Inkelaar Law, we are a family of trial injury lawyers with strong ties to the Lincoln and Omaha communities. Over the years, we have built strong bonds with our clients. Continuing a multi-generation commitment to helping those seeking recovery and justice, we’re not just looking to make a case but to form a lasting relationship.
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