Job Description

Description
About the Role
This full-time Computer Technician Lead position is responsible for overseeing our technician operations process. The Computer Technician Lead will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality, and be well-versed in computer systems and network functions.
Key Role Responsibilities
Repairing and refurbishing donated computers
Work with managers on improving process
Computer troubleshooting
Hard drive sanitization
Disk imaging
Automated operating system installation
Assembling and Disassembling computers
Computer repairs
Telephone technical support
Computer loading/unloading
Order parts
Manage Bulk order sheet
Delegate daily tasks and provide training as needed
Manage network and camera system
Install new systems as needed
Help facilitate with volunteers
Coordination, setup and management of volunteer events at warehouse
Provide specs for online orders
Complete tech KPI
QC hard drives
Order new staff badges
Other duties as needed
Desired Skills/Qualifications
High school or equivalent required
2+ years of experience leading a team
3+ years of experience as a computer technician or similar role
Experience in developing profitable strategies and implementing vision
An entrepreneurial mindset with outstanding organizational and leadership skills
Windows deployment and imaging experience a plus
Strong analytical thinker
Ability to estimate and meet deadlines
Excellent computer/internet experience in working in Windows PC environment a must
Passion for computers and technology
Great verbal and written communication skills
Attention to detail
Must be flexible, resilient and open to change
Must be a self-starter with strong motivation and desire for continuous learning and improvement
Ability to work in a general warehouse environment
Benefits
We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment. We offer full health benefits (medical, dental, vision), 401k matching, disability insurance, life insurance, and PTO.
Equal Opportunity Employer

Job Tags

Full time, Casual work, Flexible hours,

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