Computer Technician Lead Job at PCs for People, Hampton, VA

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  • PCs for People
  • Hampton, VA

Job Description

Description

About the Role

This full-time Computer Technician Lead position is responsible for overseeing our technician operations process. The Computer Technician Lead will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality, and be well-versed in computer systems and network functions.

Key Role Responsibilities

  • Repairing and refurbishing donated computers
  • Work with managers on improving process
  • Computer troubleshooting
  • Hard drive sanitization
  • Disk imaging
  • Automated operating system installation
  • Assembling and Disassembling computers
  • Computer repairs
  • Telephone technical support
  • Computer loading/unloading
  • Order parts
  • Manage Bulk order sheet
  • Delegate daily tasks and provide training as needed
  • Manage network and camera system
  • Install new systems as needed
  • Help facilitate with volunteers
  • Coordination, setup and management of volunteer events at warehouse
  • Provide specs for online orders
  • Complete tech KPI
  • QC hard drives
  • Order new staff badges
  • Other duties as needed

Desired Skills/Qualifications

  • High school or equivalent required
  • 2+ years of experience leading a team
  • 3+ years of experience as a computer technician or similar role
  • Experience in developing profitable strategies and implementing vision
  • An entrepreneurial mindset with outstanding organizational and leadership skills
  • Windows deployment and imaging experience a plus
  • Strong analytical thinker
  • Ability to estimate and meet deadlines
  • Excellent computer/internet experience in working in Windows PC environment a must
  • Passion for computers and technology
  • Great verbal and written communication skills
  • Attention to detail
  • Must be flexible, resilient and open to change
  • Must be a self-starter with strong motivation and desire for continuous learning and improvement
  • Ability to work in a general warehouse environment

Benefits

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment. We offer full health benefits (medical, dental, vision), 401k matching, disability insurance, life insurance, and PTO.

Equal Opportunity Employer

Job Tags

Full time, Casual work, Flexible hours,

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