Computer Operator I Job at IGT, Charleston, WV

UXdtemxCb2JHOFZ2bVBUTlREbzR6SThCWnc9PQ==
  • IGT
  • Charleston, WV

Job Description

Responsibilities

24x365 operational support of our product development and systems integration teams, our lottery operations and customers, monitor IGT's enterprise infrastructure and escalate issues as required.

  • Monitor daily operation of IGT computer systems and network.
  • Carry out all tasks on the daily checklist.
  • Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.
  • Assist in the recovery activities necessary to restore normal operations.
  • Follow the correct escalation procedures within Incident Management.
  • Ability to navigate in Linux and perform basic commands
  • Experience with Office 365 including Teams
  • Take Helpdesk calls from retailers to troubleshoot issues and document accordingly

Qualifications

  • Previous experience in a related field is preferred.
  • Must be able to work 12-hour shifts, holidays, weekends, and night shifts.
  • Ability to follow checklists and procedures.
  • Exhibits professional and customer-appropriate communications (written and verbal).

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-BK1

Job Tags

Holiday work, Shift work, Night shift, Weekend work,

Similar Jobs

Guardian Proservices

Baggage Handler ( RSW Airport) Job at Guardian Proservices

Job description Guardian is looking for experienced Baggage Handlers for Day shift. As a valued member of the Guardian Professional Services Team, you will provide safe and courteous baggage handling services to various airline passengers. Making Every Moment Matter...

Visionary Growth Solutions

Entry Level - Vacation Researcher/Scheduler Job at Visionary Growth Solutions

 ...Position: Entry Level - Vacation Researcher/Scheduler Location: Remote Job Type: Full-time About HappyGo Travel Services: HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated... 

Eidon AI

Native Mobile App Developer Job at Eidon AI

 ...is a baseline requirement. We are funded by top tier VCs from the Valley. Job Description Eidon AI is seeking a Mobile App Developer to transform our existing React-based progressive web application into native mobile applications. The ideal candidate will... 

Gabriela Hutchings

Licensed Life or Health Insurance Agent Job at Gabriela Hutchings

 ...tailored to your needs - A 100% remote work arrangement - Ongoing training and development opportunities led by industry experts - Comprehensive benefits, including life insurance and health insurance reimbursement - Access to cutting-edge resources and technology... 

Staff Financial Group

Senior Tax Accountant Job at Staff Financial Group

 ...Job Title: Senior Tax Accountant Who: A privately-held manufacturing company with 80 years in business and $1 billion in revenue seeks a Senior Tax Accountant. What: Prepare federal, state, and foreign income tax returns, respond to tax notices, maintain tax...