Job Description

Crew Leader

Make a Difference—Join the Neville and Sons Team

When you join Neville and Sons, you become part of our family. We’re on a mission to set the gold standard for customer service, and we’ve been surpassing expectations since 1977. Now, we’re looking for a talented Crew Leader to stand shoulder-to-shoulder with us. If you’re passionate about leadership, thrive in a team environment, and embody our “One Step Ahead” mentality, we want to hear from you!

Responsibilities

• Drive the Customer Experience: Lead carpet cleaning projects across Central Missouri, ensuring every job meets (and exceeds) our customers’ expectations.
• Stay One Step Ahead: Anticipate and address challenges before they become problems.
• Communicate Clearly: Keep customers, management, and the office in the loop with timely updates and feedback.
• Maintain Equipment: Treat all tools and machinery with care, performing routine upkeep to keep things running smoothly.
• Exceed Expectations: Bring pride and professionalism to every interaction, every single day.

At Neville and Sons, we recognize that our Crew Leaders are the heart and soul of our operation. Step into a role where your leadership, dedication, and passion for excellent service will be truly valued. Ready to go above and beyond? Apply now and let’s work together to keep setting the bar higher—one clean carpet at a time!

Requirements

• Valid Driver’s License & Insurable Record: You’ll need to drive company vehicles reliably and safely.
• Clean Background Check: Trustworthiness is key in our line of work.
• Physical Ability: Comfortable lifting or moving up to 90 lbs occasionally.
• Professional Appearance & Positive Attitude: You’ll be the face of Neville and Sons on-site.
• Flexibility: Must be available for evening work on the first Wednesday of each month.

Benefits

• Starting Pay: $20/hour, plus opportunities for overtime during busy seasons and special occasions.

• Commission: Earn extra for selling additional services—your initiative pays off!
• Health Insurance: We cover 50% of premiums for you and all dependents, starting within 30 days of employment.
• Retirement Plan: A 3% match from day one to help secure your future.
• Uniforms Provided: Look professional without added cost.
• Paid Holidays: 6 days (Christmas, New Year’s Day, Independence Day, Labor Day, Memorial Day, Thanksgiving).
• Vacation Time: 10 paid days per year—5 available after 90 days and the other 5 after 6 months (resets yearly).
• Flex Time: Trade paid overtime for 1.5 hours of time off, helping you balance life and work.

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