Area Manager Job at Amazon.com Services LLC, Jacksonville, FL

Umd5NGx4UVZIc1JwblB6TVFqY3d5SWdMYmc9PQ==
  • Amazon.com Services LLC
  • Jacksonville, FL

Job Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities

  • Support, mentor, and motivate your hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)

Qualifications

  • 1+ years of performance metrics, process improvement or lean techniques experience
  • Experience managing a team of 20+ employees
  • Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
  • Excellent customer service, communication, and interpersonal skills
  • A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field
  • Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Tags

Hourly pay, Shift work,

Similar Jobs

Somerville Family Eyecare, LLC

Medical Receptionist Front Desk Job at Somerville Family Eyecare, LLC

 ...insurance payments to patient accounts. Benefits Include: Paid time off Paid holidays Employee Vision benefits 401K...  ...45 min paid lunch break daily: 1:00 pm - 1:45 pm Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 34 per week... 

Tailgaters

Bartender/Server Job at Tailgaters

Are you a vibrant, hardworking individual with a passion for delivering exceptional guest experiences? If so, we want you to join our dynamic team! We're seeking dedicated team players who are eager to learn and excel in their roles while exceeding guest expectations. ...

MSI

Public Relations & Communications Assistant - Entry-Level Job at MSI

 ...We have an immediate opening for a Public Relations & Communications Assistant to join our fast-growing promotional marketing team ! As a leader in direct, customer-focused marketing , we specialize in driving brand awareness, engagement, and sales growth for... 

Comfort Heroes Plumbing, Heating & Air

HVAC Service Manager Job at Comfort Heroes Plumbing, Heating & Air

 ...Job Description Here We Grow Again! Are you an HVAC Service Manager who wants to work for a thriving company where you can grow, be recognized and be rewarded for your work? Comfort Heroes is looking for an HVAC Service Manager who : Adapts well to changes in... 

Get It - Healthcare

RN Triage Nurse - Remote | WFH Job at Get It - Healthcare

We are excited to invite experienced Registered Nurses to join our growing, fast-paced team in a telephone triage role. We are seeking RNs with both pediatric and adult experience, particularly those who thrive in a dynamic, supportive environment. If you enjoy the...